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I am absolvent of University of business in Prague - Tourism. I have an experience with real and virtual assistance in my former job position of Assistant of general manager and reception in Amedia Hotel Theatrino Prague.  Next I worked at position of Sales manager assistant in electrotechnics company Afro-Bohemia Ricany. My last job was as Customer service support in czech cashback portal PlnaPenezenka.cz from 12/2015 till 6/2016.

I operate fashion eshop www.panskamoda.eu. I can use my knowledge and experience from my previous jobs including freelance maintenance of fashion eshop. I am willing to show my skills and patience and can learn your system of approach and do my best to your customers.

I am sportsman - do athletics - long distance running. I like travelling, photography and nature.

 

Contacts:

email: This email address is being protected from spambots. You need JavaScript enabled to view it.

phone: +420 721 347 531

 

EDUCATION

2008 – 2010: University of Business in Prague (Vysoká škola obchodní v Praze, o.p.s.),

field of Tourism, bearings in International territorial studies – combined study program

Bachelor thesis theme: The Development of Tourism in the Šluknov Region

2004 - 2007: College and High industrial school (Vyšší odborná škola a Střední průmyslová škola)

Varnsdorf, field of Informatics in state administration,

bearings in Public Administration activities

2000 - 2004: High industrial school of electrotechnics and engineering and High technical training

centre (Střední průmyslová škola elektrotechnická a strojní a Střední odborné učiliště) Varnsdorf,

field of Weak current electrotechnics

COURSES AND TRAINING

- qualification course of Project management focused on European Union funds - CERTIFICATE HERE

- referee course and trainer course of athletics

LANGUAGE SKILLS

- English language: spoken and written – intermediate

- German language: spoken and written – low intermediate

PROFESSIONAL KNOWLEDGES AND SKILLS

- driving license: type B

- PC skills: MS Office – Word, Excel, Power Point, Outlook, OpenOffice

reservation and information systems – Amadeus, Diventa, SAP

 

EMPLOYMENT

12/2015 – 06/2016: 5dm.cz Praha – customer email support for shopping cashback portal

www.plnapenezenka.cz, administration of affiliate systems

1/2013 - present: Panskamoda.eu and Nakupuji.com – fashion, household, sport and leisure time eshops

administration - freelancer

- global administration of internet shop, marketing, deal with suppliers and customers,

- acquisition of new partners, active sales

2-10/2015: Denso Manufacturing Liberec - car air condition and ventilation manufacturer – operator

(temp)

7-10/2014: Monroe Czechia Hodkovice nad Mohelkou - Shock absorber montage for motorcycles BMW

5/2014: Canon – UniCredit Bank Praha - Administrative worker at scan-centre (temp)

12/2013 – 2/2014: Makro Cash & Carry Praha – Čakovice - Assistant of fresh fish buyer

5-6/2013: Hotel Babylon Liberec**** - Day receptionist/Night auditor

10-12/2012: Afro-Bohemia Říčany u Prahy - Sales department clerk

- support for sales manager – dealing with clients, suppliers, market analysis of good and services

- administration – data analysis in accounting, warehouse management, costs of company

- technical assistance at business trips, driving of company vehicles

04-11/2011: Amedia Hotel Theatrino Prague**** - Assistant of general manager and reception

- support of general manager – product and service suppliers, human recruitment, marketing

- administration – preparation of contracts, agreements, hotel pricing policy

- support and supervision of Front and Back office, Housekeeping, Technical maintenance departments

- guests services (baggage, roomservice, parking)

- preparation of hotel events, substitution of hotel workers in case of need

02-04/2011: Jurys Inn Hotel Prague**** - Assistant of reception, porter

- guests services (baggage, roomservice, parking), preparation of hotel events

2008 – 2010: Amedia/Arcotel Hotel Theatrino Prague**** - Assistant of reception, porter

- guests services (baggage, roomservice, parking), minibar and beverage store intendance, preparation

of hotel events, administration

PRACTICES

2006 – 2007: Municipal office Varnsdorf, Environment department - Administrative worker

- administration and assistance for stuff of Environment department

NEXT EXPERIENCES

- team leader of voluntary environmental workcamp Hartenberg in Hřebeny at Sokolov,

3-week stay with 12 volunteers from 10 world countries organised by INEX – SDA 06/2012

- one year volunteer activity at Long-term ill patients sanatorium of hospital in Varnsdorf

- coordination of flood help by high water in 2009 – administration of www.povodne2009.estranky.cz

PERSONAL CHARACTER

carefulness, assiduity, responsibility, patience, reliability, flexibility

INTERESTS

 

sport, music, travelling, photography, ecology, history, technics